Rates, Info & FAQ
At Rhulani you can choose to stay in one of our seven private chalets (for 2 adults) or the luxury family suite (for 4 adults and 2 children).
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Luxury private chalet
Rates are per person sharing per night (incl VAT):
R7,200 - Valid 6 January 2019 - 12 Decemnber 2019
R8,640 - Valid 13 December 2019 - 4 January 2020
Surcharge of 50% applies for single use. One extra bed for a child (stretcher bed) up to 15 years can be added. Children under the age of 6 years stay free of charge. Children between 6 and 15 years pay 50% of the adult rate when sharing the room with two adults.
Luxury family suite
Rates are for up to six people (four adults, two children) sharing the suite per night (incl VAT):
R36,000 - Valid 6 January 2019 - 12 Decemnber 2019
R43,200 - Valid 13 December 2019 - 4 January 2020
Travel groups receive the following discounts on their booking:
8 - 9 adults: 5%
10 - 11 adults: 7.5%
12 adults or more: 10%
Exclusive use of Rhulani
Rates are for the exclusive use of the entire lodge for up to 18 people per night (incl VAT)
R110,160 - Valid 6 January 2019 - 12 Decemnber 2019
R132,192 - Valid 13 December 2019 - 4 January 2020
We have Conference Facility for 25 people. Please contact our Front of House for special conditions.
Last Minute Rates
Bookings within 14 days of travel receive a discount of 40%.
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Rate inclusions & exclusions
- Complimentary welcome drinks
- Luxury accommodation
- Free WiFi internet in your room and all lodge areas
- Stocked Nespresso coffee machine with complimentary tea & coffee in your room
- Well stocked minibar in your room
- 2 game drives of 3 - 3.5 hours each in an open game viewer, accompanied by a qualified ranger
- Complimentary sundowners on game drive
- All meals and snacks on a full board basis (includes breakfast / brunch, high tea, dinner, bottled water)
- Selected local drinks which includes a personal selection of house wines, spirits, soft drinks, tea's and coffees
- Lunch on your day of arrival (upon request)
- Emergency Medical Assistance
- Pick-up and drop-off at Madikwe's Western airstrip
- Madikwe Game Reserve Gate Entry Fee: ZAR 180, Children < 12 years ZAR 80; Fly In Fees: Adults ZAR 240, Children under 12 ZAR 150 - Fee is applicable per stay, VAT inclusive, subject to change without prior notice.
- Madikwe Conservation Levy: ZAR 150, Children 2 - 11 years ZAR 75 - Levy is applicable per person per night, VAT inclusive, subject to change without prior notice.
- All premium rated wines, spirits and imported champagnes, cigars & cigarettes
- Massages, bushwalks, laundry, curios, excursions, private vehicle
All excluded items not prepaid by the guest can be paid at check-out.
General Terms & Conditions
Check-in / check-out times
Check-in time is 2.00 pm (gate closes at 9.00pm, no exceptions)
Check-out time is 11.00 am (gate opens at 6.00am – no exceptions)
We try as much as possible to adapt the day's program to your individual arrival and departure times. However, at high occupancy we must adhere to our strict times in the interest of all guests. Check-out times are binding. For late arrivals to participate in the afternoon game drive is no longer possible.
Our game drives take place in the Madikwe Game Reserve (Big 5 Reserve) under the guidance of qualified rangers in three open landcruisers. The allocation of the guests to the vehicles is under the responsibility of the Ranger. We consider the customer wishes as much as possible, in order to ensure that groups and families stay together, and that there will be sufficient space on each vehicle. The maximum number of guests on a vehicle is 7 (seven), so that the middle seat will be left free, for the comfort of the guests. In order to respond to exceptional situations such as unexpected unavailability of a vehicle or the wish of bigger groups or families staying together, we maintain the right of using the maximum capacity of 10 (ten) guests per vehicle.
Morning game drive departs from reception between 5.00am (January) and 6.30am (July). Afternoon game drive departs after High Tea between 3.00pm (July) and 4.30pm (January). Please note that the departing times of game drives are subject to seasonal changes and depend on weather conditions. Exact departing times are communicated to the guest at check-in.
Children of all ages are welcome at Rhulani Safari Lodge. Children under 12 are permitted on safari at the sole discretion of the field guide. Children under the age of 6 are not permitted on safari, except if on a private vehicle. Even on private vehicle safety needs to be considered and it remains the ranger’s decision whether certain sightings can be viewed whilst accompanied by small children. A bumble drive can be organized for smaller children not joining game drives.
Rhulani offers a complimentary children’ s kit. There is a kiddie’s corner equipped with toys and DVD’s. We offer a children’s menu option.
Babysitting service is available at an extra cost.
Payment terms and conditions
A 50% deposit of the above total amount is required to confirm any reservation. Full payment of the balance is due 30 days prior to arrival. Bookings within 30 days require full payment upfront.
Payment can either be made by credit card or can be directly deposited in our bank account. Should you choose to pay via credit card, please note that we require a letter of authorization stating that we are entitled to deduct payment off the credit card, as well as the cardholder‘s signature and a copy (back and front) of the credit card.
Should you decide to pay via bank transfer, please remember to fax a copy of the deposit slip to +27 (0) 86 6418 117 or email to email@example.com. (Please enter only booking number as reference).
Our bank account details are as follow:
- Bank: Nedbank
- Branch: Business Westrand
- Universal Branch Code: 128605
- SWIFT Code: NEDSZAJJ
- Account name: RHULANI Safari Lodge (Pty) Ltd.
- Account number: 1286048613
Credit arrangements are on application only. Unless approved, all group and FIT reservations will be on a prepayment basis as outlined above. All payments must be made in ZAR (SOUTH AFRICAN RANDS).
Should payment not be timeously received, the lodge reserves the right to automatically cancel the reserved accommodation and at the same time reserve the right to cancel or refuse to accept further bookings.
All reservations, changes and cancellations must be made directly with the reservations office and in writing via e-mail to firstname.lastname@example.org. The following cancellation terms and conditions will apply to reservations, which are cancelled in part or in full, as follows:
- Cancellation up to 30 days prior to arrival: 25% of the total amount will be due
- Cancellation between 29 and 15 days prior to arrival: 50% of the total amount will be due
- Cancellation between 14 and 0 days prior to arrival: 100% of the total amount will be due
In case of changes or cancellation of a transfer included in this rate, special terms and conditions by the respective provider will apply.
All changes of confirmed bookings, such as partial cancellation, shortening the journey or date shift, are subject to the cancellation policy. In such cases, however, we try to find a solution within our possibilities.
Guaranteed reservations that fail to arrive are subject to a 100% ‘ no-show’ fee on the booked value.
Departure prior to check-out date
Guests checking out prior to the scheduled departure date are not entitled to receive a refund for the nights not used. Exceptions can be made in case that Rhulani Safari Lodge fails to provide promised essential services, such as non-availability of confirmed room category, impossibility to conduct the scheduled game drives or cancellation of meals. The following circumstances are not considered as failure to provide essential services: Bad weather conditions, rescheduled game drives because of weather, unstable or unavailable guest internet, quality of food, dissatisfaction with room infrastructure or cleanliness, or quality of game viewing.
- No pets allowed
- All firearms need to be declared at the Main Gate
- Gates open at 6.00am and close at 9.00pm
- It is important to drive carefully and be aware of village pedestrians, domestic animals and children.
- Speed limit in the park is 40km per hour
Any gratuities are much appreciated. Cash tips are normally given in South African Rand or American dollars. We allow tipping by credit card. The figures bellow represent suggested minimum amounts -- if you receive exceptional service, a greater tip is always appreciated!
Rangers: R125 ($10 U.S. dollars) per guest per day in a shared vehicle. Therefore, if you are with 5 people in your party and stay at the lodge for 3 nights, you would tip the individual R1,875 ($150 U.S. dollars). Please tip your ranger separately, as we have a “staff pool” for any other staff.
Other staff: R125 ($10 U.S. dollars) per guest per day.
Transfers from & to Rhulani Safari Lodge
As our guest let us organize transfers to/from Rhulani for you. We work with selected, reliable suppliers. Please inform our Front of House, and we will include the transfer of your choice in our offer to you. All rates include VAT and are subject to change without prior notice due to unpredictable price increases.
Our suppliers are professional tour operators. The drivers/guides are fully accredited and medically cleared. All vehicles are comprehensively insured to carry International Tourists (PDP). Rates include driver, vehicle, fuel and toll fees.
Road transfer rates from Johannesburg to Madikwe
2019 per way: 1-3 passengers R4,425 / 4-7 passengers R5,175 / 8-13 passengers R6,375
Road transfer rates from Gaborone to Madikwe
2019 One way transfer: 1-3 passengers R2,040 / 4-6 passengers R3,335 / 7-13 passengers R5,185
2019 Return transfer: 1-3 passengers R3,680 / 4-6 passengers R5,555 / 7-13 passengers R10,080
Road transfer rates from a different location
We kindly ask you to contact our reservation office for possibilities and current rates
Our supplier is Federal Airlines (Fedair). You will be welcomed on your arrival at Johannesburg OR Tambo Int'l Airport and escorted to the departure lounge. After a 45 minute flight, you will land on the Western Airstrip of Madikwe Game Reserve, where you will be greeted by Rhulani's ranger and brought to the lodge (15 minutes drive). Your first safari!
Daily scheduled flight from Johannesburg OR Tambo Int'l Airport
From Johannesburg to Madikwe: 13:00h (arrival 14:00h); additional flight in Jan, Feb, Mar, Apr, Jul, Aug, Oct, Dec: 10:00h (arrival 11:00h)
From Madikwe to Johannesburg: 11:15h (arrival 12:15h); additional flight in Jan, Feb, Mar, Apr, Jul, Aug, Oct, Dec: 14:30h (arrival 15:30h)
Rates for 2019: R4,330 per person one way flight, South African Residents: R2,690
Please make sure you have enough time at the terminal of Johannesburg OR Tambo Int'l Airport, if you have a flight connection. Please note the current terms and conditions regarding check-in times and luggage restrictions by Fedair. Landing & departure times may be delayed due to waether conditions or animal obstructing the runway in Madikwe. Rhulani cannot be held responsible for flight delays.
Please let us know if you would like us to organize a charter flight for you.
Rhulani safari Lodge has its own helipad.
Tel : +27 (0)14 553 3981
Cell: +27 (0)82 907 9628
Fax : +27 (0)86 6418 117
Email : email@example.com
Website : www.rhulani.com