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Frequently Asked Questions

Frequently Asked Questions

Here’s a list of commonly asked questions and answers for you:

How should I spend my time in South Africa?

There is no definitive answer to this because there is a lot to see in this country and everyone has different interests.

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Why should I choose Madikwe Game Reserve for my safari?

Madikwe Game Reserve, which offers the Big Five and its own specialised Top 10, is one of South Africa’s largest and most exclusive reserves. Guests of the luxury lodges get the run of Madikwe’s 750km2 of open plains and classic bushveld, making this conservation success story a memorable experience – from animal sightings to sundowners.

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Are there any age limits on safaris?

Children under the age of six are not permitted on game drives, while no children under the age of 16 may be taken on bush walks.

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Where can I get information about the services offered by Rhulani during my stay?

Guests in the Luxury Private Chalets can easily communicate with us and retrieve up-to-date information using the “SuitePad”.

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What is included and excluded in Rhulani’s daily rate?

Included

  • Complimentary welcome drinks
  • Luxury accommodation
  • Free Wi-Fi in your room and all lodge areas
  • Stocked Nespresso coffee machine with complimentary tea and coffee in your room
  • Well-stocked minibar in your room
  • Early-morning and evening game drives in an open game viewer, accompanied by a qualified ranger
  • Complimentary sundowners on game drive
  • All meals and snacks on a full-board basis (includes breakfast/brunch, high tea, dinner, bottled water)
  • Selected local drinks, which includes a personal selection of house wines, spirits, soft drinks, teas and coffees
  • Lunch on your day of arrival (upon request)
  • Emergency medical assistance
  • Pick-up and drop-off at Madikwe's Western airstrip, where necessary

Excluded

  • Madikwe Game Reserve gate entry fees; fly-in fees; Madikwe Conservation Levy
  • All beverages not explicitly mentioned as included
  • All premium-rated wines, spirits and imported champagnes, cigars and cigarettes
  • Massages, bushwalks, laundry, curios, excursions, private vehicles
  • Gratuities

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Do we cater for special dietary requirements?

As we are a small lodge, we are happy to accommodate individual requests.

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What is the conservation levy used for?

Visitors to the park, via the payment of this levy, contribute to the sustainability of the flora and fauna and to the economy of the region.

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What goes into my safari luggage?

Visitors who go for the first time on a safari, or guests who travel for the first time the Madikwe, are often unsure about what to pack in the suitcase. Here is a small selection of suggestions.

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What is the maximum number of guests per vehicle on a game drive?

Often we are asked the question: how many guests take a seat on the vehicle to go on safari? Traditionally, the open Game Drive Land Cruiser seats ten people. However, since the beginning of this year, our ambition is to limit the maximum number to seven guests and thus increase the comfort.

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What climate can I expect in Madikwe?

It is one of the most frequent questions before you go on holidays: What climate can I expect? Just as elsewhere, at Rhulani, situated in the midst of the Madikwe Game Reserve, the weather can not be predicted with exact precision, but we are trying to share a few insights.

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How good is the wifi in the lodge?

Even in the middle of the African bush, access to internet has become a matter of course. This is also the case in Rhulani Safari Lodge. We offer free wifi in all guest rooms and main areas of the lodge. But how good is our internet?

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Is Rhulani Safari Lodge a fenced camp?

Rhulani Safari Lodge is located in the heart of the Madikwe Game Reserve, where all kinds of wild animals roam freely, including the dangerous "Big 5". A frequent question from guests is whether Rhulani has a fence for security reasons, so that the animals do not come into the camp. The answer is: yes and no.

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What massages and treatments does Rhulani offer?

At the beginning of 2018, Rhulani Safari Lodge is launching a new, attractive "Massage & Treatment Program". Our three therapists Pauline, Valencia and Theodecia are pleased to beautify your safari stay with a fantastic well-being treatment in your private chalet.

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Can I use my drone in Madikwe?

More and more frequently our guests carry a drone in the luggage, and thus want to film the beautiful scenery of Rhulani and Madikwe from the air. However, there are some important restrictions and rules in place. What should you consider in your travel preparations?

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Do you provide photographic equipment?

A safari offers countless visual highlights. Madikwe Game Reserve is a paradise for photographers. An often asked question: does Rhulani provide photographic equipment?

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What are the "Big 5"?

On safari with Rhulani you have the opportunity to see the so-called "Big 5". But who are these Big 5? Why are they so famous, and how likely is it to find them?

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Can I cancel my reservation without penalty?

Immagine you have a booking at Rhulani. But your plans change, you have an agenda conflict, or there is another reason why you can not or do not want to go on the journey. However, there will be a penalty in case of a cancellation. Why is that, and what can you do to protect yourself?

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Is Self-Drive possible in Madikwe?

One question our guests ask us from time to time: “Can I use my own car and drive around in Madikwe Reserve myself, looking for the animals?

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